Terms of Service

By using the Nuvora website or placing an order, you agree to these Terms of Service.

Products and Orders

We aim to display product information, prices and images accurately. Product availability may change, and we may cancel an order if a product becomes unavailable or if there is an obvious pricing or order error.

Payments

Payments are processed securely through third-party payment providers available at checkout.

Shipping

Shipping costs and estimated delivery times are described in our Shipping Policy and during checkout.

Returns and Refunds

Cancellations, returns and refunds are handled according to our Return & Refund Policy and applicable Israeli consumer protection law.

Customer Information

Customers are responsible for providing accurate contact and shipping information when placing an order.

Website Use

The Nuvora website may not be used for unlawful, fraudulent or harmful activity.

Privacy

Personal information is handled according to our Privacy Policy.

Changes

We may update these Terms from time to time. The latest version will always be available on this page.

Product Warranty
If a product arrives defective, damaged, or materially different from the description, customers may contact Nuvora customer service for assistance in accordance with applicable Israeli consumer protection law and the store’s return and refund policy.
The warranty does not cover damage caused by misuse, unreasonable use, accidental damage, normal wear and tear, moisture, breakage, or use contrary to the product instructions.

 

Limitation of Liability
To the fullest extent permitted by applicable law, Nuvora and anyone acting on its behalf shall not be liable for any indirect, incidental, consequential or special damage resulting from improper use, misuse, use contrary to the product instructions, or use of the product for a purpose for which it was not intended.
To the fullest extent permitted by applicable law, Nuvora shall not be liable for indirect, incidental, consequential, or special damages arising from the normal and intended use of the product, except where such liability cannot legally be excluded or limited, including cases involving a defective product, negligence, or rights granted under applicable Israeli law.
Customers are responsible for using the product safely and in accordance with the instructions provided. Nothing in this section limits any liability or consumer rights that cannot legally be excluded or limited under applicable Israeli law.

Contact

For questions regarding an order or these Terms, please contact Nuvora using the contact details provided on our website.

Nothing in these Terms limits any rights that customers have under applicable law.